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Anton Zaides's avatar

Great article. I can totally relate to your experience with the refactor :)

Your tips apply also to written communication. I have a tendency to write very long messages that nobody read, but do fully explain everything! :)

The pyramid approach works much better, or BLUF - bottom line up front. Then I share links to deep dive, or write more explanations in the Slack thread instead of the main message, in case someone wants to read it.

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Kago Kagichiri's avatar

It's really hard to turn something you like and know instinctually will be awesome and turn that into questions & the 4th wall. And we haven't even talked about how to get our frenemies onboard.

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